Privacy Policy

This Privacy Policy explains how Provider as mentioned in the Terms processes personal data when users access or use our digital and mobile services (the "Services").

This Privacy Policy is service-agnostic and applies to all consumer-facing services operated by Provider unless stated otherwise.

1. Who we are

Provider acts as the data controller under the General Data Protection Regulation (GDPR).

2. Personal Data we Process

Depending on how you use the Services, we may process:

• Identification and contact data (e.g. phone number, email address)
• Billing and transaction data
• Technical data (e.g. IP address, device, browser information)
• Usage and subscription data

We do not intentionally process special categories of personal data, such as medical or biometric data.

3. Purposes of Processing

We process personal data to:

• Provide access to digital content and subscriptions;
• Manage billing and customer support;
• Comply with legal and regulatory obligations;
• Maintain, secure, and improve our Services.

4. Legal Bases

Processing is based on:

• Performance of a contract;
• Legal obligations;
• Legitimate interests;
• Consent, where required by law.

5. Data Sharing

Personal data may be shared with:

• Payment providers and mobile network operators;
• Technical and hosting partners;
• Authorities where legally required.

We do not sell personal data to third parties.

6. Data Retention

Personal data is retained only for as long as necessary for the purposes described above or as required by law.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal data;
• Restrict or object to processing;
• Withdraw consent at any time;
• Lodge a complaint with a supervisory authority.

8. Security

We implement appropriate technical and organizational measures to protect personal data.

9. Cookies

Our Services may use essential and analytical cookies to ensure functionality and improve performance.

Cookie preferences can be managed through browser settings.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The most recent version will always be available via our Services.